Set in the stunning chain of Aravalli Hills, Udaipur’s Bhairavgarh Palace is a fusion of exquisite classicism and contemporary luxury. This remarkable palace retreat is famous not only for its quality of hospitality but also for the exceptional engineering standards that it adheres to. Taking the center role in this success is Amarnath Betal, Chief Engineer of Bhairavgarh Palace, who describes the innovative dimension of this structure as a combination of his great experience and engineering mastery.
A Visionary Engineer with a Passion for Hospitality
Amarnath Betal’s journey shows how he combines engineering skills with hospitality instincts. He holds a BE degree in Electrical Engineering and has accumulated over eighteen years of experience with well-known brands in the Hospitality and Retail businesses. His first job was at Future Knowledge Services, part of the Big Bazaar chain, where he started as a Senior Executive of Facilities in Operations and ended up as Head of Facilities and Safety.
He then moved out to take up the position of Deputy Chief Engineer with Mahindra Holidays & Resort India, after which he led the Engineering function of The Lalit Suri Hospitality Group’s Khajuraho Area. He also worked with Radisson Hotel Varanasi before rejoining Mahindra Holidays. Amarnath today, as Chief Engineer at Bhairavgarh, applies the skills he has honed through years of practice and profound business knowledge to achieve high standards of quality, safety, and innovation.
Bhairavgarh Palace: A Blend of Tradition and Modernity
Bhairavgarh Palace represents the best architectural charm characteristic and spatial quality of a modern premier hotel. Seated at the heights of the Aravalli hills, the hotel has rich scenic views, elegant cottages, and rooms that are designed in a way to provide the feeling of a ‘home away from home’.
Every corner is well furnished to ensure beauty with utility. The private pools and patio gardens that invite guests for a healthy bath have been a particular favorite of many. The attention paid to detail is apparent in every aspect of the palace, from the decor to the unparalleled customer service that patrons never forget.
Challenges and Triumphs in a Demanding Industry
It has not been plain sailing for Amarnath. The issue of completion deadlines, project budgets, and all factors constituting quality management have not made things easier for him. Still, Amarnath can find ways to mitigate these risks by taking into account robust project plans, time cost management, and schedules.
“Frequent and timely reviews and updating of documents makes the task easier as it reduces the complexity of work,” he says. He engages in daily meetings with team members in a class structure and also manages vendors in an orderly and efficient manner which aids him in ensuring that his output is above par in quality.
Driving Change in the Industry
While working hard to have a competitive edge, Amarnath strongly believes in the advancement of technology. For instance, Amarnath points out that, “as the engineering world shifts in this acutely cut-throat industry, it is imperative to be in sync with the modern engineering practices.”
He stays in touch with the latest technologies by using social media, portals, and professional forums. In his case, webinars and networking with professionals working in the industry helped a lot in management consulting best practices. Such strategies not only improve efficiency in a wider scope but also help in marketing Bhairavgarh Palace as a hospitality firm that heavily invests in technology.
Leadership with a Vision
On the other hand, Amarnath understands that the guest experience must always be prioritized as well as hygiene and safety protocols must be followed to the letter. Over time, and especially in the post-COVID period he reflects on the following: “Best practices with maintenance and creativity go a long way in creating places where people can be comfortable and themselves when they are not at home.”
The same concept includes the idea of embedding smart solutions and sustainability directly into the operation routines of the hotels. All through his aim of being able to hold the position of Director of Engineering, he strives to implement projects that would change the course of how the industry operates bearing in mind best practices in ecological conservation.
The NB Hospitality Excellence Awards 2024
Participating in the NB Hospitality Excellence Awards 2024 was a moment of pride for both Amarnath and Bhairavgarh Palace. The event recognized the efforts of individuals and organizations that have significantly contributed to the hospitality industry.
“I felt very happy to be at NB Hospitality Awards 2024 and am deeply thankful for being considered worthy of this recognition,” Amarnath shares.
