The Grand New Delhi, Vasant Kunj, stands as a beacon of luxury and elegance in the bustling heart of the capital, offering unparalleled hospitality to its guests. It is a 5-star luxury hotel in Delhi. With an impressive legacy shaped by visionary founder and Managing Director Mr. Umesh Saraf, the hotel has become synonymous with opulence and comfort. Spanning over 10 acres and strategically located near the Indira Gandhi International Airport, The Grand New Delhi combines convenience with grandeur. Guests are treated to an exceptional experience, with 381 meticulously designed rooms and suites that echo an uncompromising commitment to excellence.
Ms. Hema Dhoke, the Director of Sales, truly represents the warmth and leadership that make The Grand New Delhi special. With 26 years of experience, she has gained valuable skills and expertise by working with well-known brands like Taj, RHG, Accor, and The Suryaa New Delhi.
These prestigious associations have not only shaped her professional journey but have also instilled in her a profound understanding of true hospitality. Her belief in sharing experiences to nurture future leaders reflects her dynamic approach to leadership.
The Grand New Delhi’s reputation is built on its ability to exceed expectations effortlessly. Its proximity to premier shopping destinations such as DLF Promenade, Ambience Mall, and DLF Emporia enhances its appeal to both leisure and business travelers. Beyond its luxurious accommodations, the hotel’s sprawling grounds and state-of-the-art facilities create a haven for those seeking tranquility amidst the city’s hustle. Customers consistently praise the hotel for its seamless service and the unforgettable experiences it delivers. This consistent feedback fuels the team’s dedication to maintaining their high standards.
Reflecting on her journey, Ms. Hema Dhoke acknowledges the challenges and triumphs that have marked her career. Each step has been learning experience, from mastering the art of hospitality to navigating diverse situations that arise daily in the industry. Her resilience and commitment have cemented her position as a leader who inspires confidence and innovation. For Ms. Hema, the hospitality industry is a dynamic arena where learning never ceases, and every day brings new opportunities to evolve.
Participating in the NB Hospitality Excellence Award 2024 has been a source of pride for both Ms. Hema and the entire team at The Grand New Delhi. It represents an opportunity to connect with peers and showcase the dedication that drives their success. For Ms. Hema, the journey doesn’t end here. Her aspirations to grow and explore further within the hospitality sector underscore her belief in the infinite possibilities this industry holds.
As she looks to the future, her passion for hospitality remains unwavering. She envisions a landscape where experiences are shared and leaders are cultivated, driving the industry forward. Her approach, rooted in collaboration and continuous learning, sets the stage for enduring success. The Grand New Delhi, with its illustrious history and commitment to excellence, stands as a testament to what can be achieved when visionary leadership meets unparalleled dedication.
